Quick Advise on Time Management

Managing your time in the office is one of the important skills needed by the company to a team leader, supervisor and managers. If you can not balance your time in various functions in the office you may not be able to meet the required task in just 1 day or the tendency is to make an unnecessary time extension.

In a situation like this, you should consult some experience Philippines call center managers on how they manage their own time despite of handling big number of personnel. Inbound call center usually have personnel ranging from 100 to 300 employees. They usually being monitor by a dedicated manager in every shifting schedule.

1. Create monthly, weekly and daily targets. This is one of the easiest and basic of all the call center managers. Setting schedule for targets accomplishment to measure the progress of every work is one of basic task for managers that are concern with their time and outputs. The result of the task in given period will become your call center company records which will also serve as your work history. To do this, you have to enumerate the entire task in a day. Define and give reason of every task. Then rank the task according to reason and priorities.

2. Set quick lag between tasks.
During planning, make sure you have place some lag between every task. You should not record any task after another if you do not have gap between each activities. You can not focus on the other task if you did not have a break in every change of activities. For instance, if you are doing a summarizing report of your subordinates, you should not change to another activity like meeting or just discussion with other matter with your call center operation supervisor without any gap between the tasks. It allows you to focus in each task anytime you shift between activities.

3. Multitasking your work allow you to produce varied output yet it is not advisable oftentimes. Multitasking is good and produce varied result at the same time. However, multitasking do not guarantee quality of work and may result to erroneous result. In a regular process, doing two tasks at the same time is fine, yet often times another interruption arrives in your office so the two tasks will become three and you will lost your focus from both activities. The best thing is to focus on one Telemarketing call center task in a particular time, put your best effort in it and expect any interruption along the lines. The good thing is that you will be able to comeback to your target task even you are interrupted from time to time