Are You Qualified to Become Call Center Worker?

A call center jobs are getting tougher everyday that is why selection of new employees become tedious to get the best among the applicant. In every employment procedure, the personnel have to make sure the job offer will landed to the right person with the right quality relevant to the vacancy.

Job seekers normally undergo a battery of oral and written test. A series of interviews and examinations, both verbal and written will be conducted by team of experience human resource personnel. That is why a good call center applicant need to have outstanding listening and speaking skills. These speaking and listening skills go hand in hand. Those technology savvy applicant coupled with basic language skills and customer service experiences are always have the advantage.

In the process of selecting the appropriate employee to do the client task in for inbound customer service have lot of factors needed to be considered. You can look into their academic performance and overall educational background and most of all their selling experience specially in virtual assistant services. Another important factors are their personal attributes such as flexibility, capability to handle pressure, technical skills and patient. Overall, you will consider everything before you decide if this applicant can contribute to the growth of the company they will handle.

Inbound Customer Service Jobs in Cebu

Live2care is a premier American and European owned outsourcing company that provides Philippines call center service, business process outsourcing, and virtual office assistants. They have more than 100 experienced customer service agent, supported by dynamic management team and highly skillful engineers that provide 24/7 technical supports.

The company located in Mandaue Cebu is American owned call center in the Philippines. It was established by experienced marketing executives with knowledge and experiences in marketing airline products and services, information technology, sales and services, finances and law.

Together with known and veteran Philippines call center, inbound and outbound customer service managers, with the support of Cebu's finest language trainers assisted by the Human Resource team of executives, they combine together to run the best Business process outsourcing company in Cebu.

The company offered provides the quality Inbound customer service, outbound telemarketing, online marketing, virtual assistant services, web development. Their microsoft certified software managed by experience computer engineer 24/7 serves as advantage for clients that subscribe their service.


Minimum Requirements:

1. At least 18 years old
2. College graduate of know school in Cebu
3. With or without Inbound Call Center experience
4. Understand the selling and customer service process
5. Pleasing personally and modulated voice.
6. Computer and internet savvy
7. Can communicate well in American English
8. Good in logic and listening
9. Must be willing to work on night shift.

Responsibilities:
- As inbound call center agent, you will be answering customer calls from different countries representing your clients. You will be trained on your client products or services but prior knowledge and business experience will help better understand the business process.

- The work is challenging since you will be answering call from different culture and different accent. Some are irate customers and your composure matters.

- Outbound Marketing involve either called calls or electronic emailing communication depends on the demand of the clients.


For more information about this Call center company please visit their site at
http://www.welive2care.com
You are encourage to apply personally at
Live2Sell, Inc.
3rd & 5th Floor, Hyundai Bldg
AS Fortuna Street
Mandaue City,
Cebu, 6014
Philippines

Or email your applicatin at
hrd@welive2sell.com

Wanted Superman with 8 years of Experience

A Company in Manila is looking for a WEB CONTENT WRITER / SEARCH ENGINE OPTIMIZER (SEO)
What amazed me is that when i read the requirement and responsabilities. We do not know if the company understand what they need or they are just opportunist that they want a an SEO specialist with the following capabilities.


1. Content writers
2. Graphics artist
3. web designer
4. web developer
5. Online Marketer
6. Web or traffic analyst

The requirements are

1. At least assistant manager
2. English speaking preffered is japanese
3. 8 years of experience in related field
4. Extremely Fluent in Photoshop, Flash, Dreamweaver
5. Knowledge of CMS like AxCMS, Joomla, and DotNetNuke (DNN) will be beneficial.
6. Experience with ASPX,ASP,PHP, MSSQL, MySQL databases, ASP etc. is essential
7. To Do Blogging, Social Bookmarking etc. as required


Have you imagine what they are looking for. They are looking for Superman. I copy the actual responsabilities and requirements for your reading enjoying including the company in case you are real Superman.



Responsibilities:

* Write and develop a series of landing pages for the Web. Produce content for the Web and revise current Web content. Review Web-related documentation and to facilitate move of new content to production status. Advise on media content to complement with the Web content. Optimize content, including META tagging.


* Design and layout websites from scratch.
* Liaise with clients in understanding their requirements, and create multiple website mocks for the SBT Group Companies.
* In charge of maintaining both internal & external websites which include implementing new changes due to business requirements, new contents, investigating cause of dire issues or failures and addressing them in the most effective manner
* Ensure ease of navigation, generate traffic for the site and maintain the integrity of the websites
* Provide regular updates to clients about the status of their sites.
* Do programming of forms, and design simple web applications using ASP,ASPX,HTML,PHP, my SQL,MSSQL
* Provide updates and maintenance of websites
* Write contents for the new site for customer attraction such as special offers or important information and updates.
* Adding good images for customer attraction and keep improving.
* Back link strategy and implementation
* Directory submissions and revisions
* Internal link optimization
* SEO technical analysis and evaluation
* Website remediation
* Key phrase research
* META optimization
* Stay up to date on the latest industry developments
* Prepare a weekly report on site improvement.
* Study and review competitors’ strategies, programs and technologies used in SEO and submit a report and recommendation.
* Prepare a list of non-compliance items which not to be included in our site to avoid grounds for blacklist and ensure it will be strictly observed.
* Write and update website contents and images

Requirements:

* Candidate must possess at least a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Art/Design/Creative Multimedia, Advertising/Media or equivalent.
* Required language(s): English.
* Preferred language(s): Japanese.
* At least 8 year(s) of working experience in the related field is required for this position.
* Preferably Assistant Manager / Managers specializing in IT/Computer - Software or equivalent. Job role in Technical Writer or equivalent.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Persistent, full of ambition, drive and self-motivation
* Must enjoy working in a dynamic IT environment
* Has an eye for aesthetics and details.
* Extremely Fluent in Photoshop, Flash, Dreamweaver
* Knowledge of CMS like AxCMS, Joomla, and DotNetNuke (DNN) will be beneficial.
* Creative and art oriented
* Be able to speak fluent English and write well.
* Experience with ASPX,ASP,PHP, MSSQL, MySQL databases, ASP etc. is essential
* Knowledge in online marketing sciences & techniques preferred.
* Strong knowledge of Search Engines & ranking criteria
* Source and Build Links from quality sites
* To Do Blogging, Social Bookmarking etc. as required for attaining a higher ranking, increasing traffic.
* Manage client relationships for SEO
* Prepare Regular reports on SEO results comparisons, plan for future.
* Good knowledge of HTML and CSS is essential

SBT Philippines Inc.
14th Flr. Orient Square Bldg., Emerald Ave.
Ortigas Center, Pasig City